188jili Privacy Policy – Malaysia Member Personal Data Protection

1 Introduction & Scope of This Policy

188jili ("we", "Platform", or "Company") respects the privacy of every individual who uses our services. This Privacy Policy ("Policy") explains how we collect, use, disclose, transfer, and store your personal data when you register, log in, or use the 188jili online gaming platform at https://188jili.ml and related mobile apps.

This Policy applies to all users of our platform, including registered members, website visitors, and anyone who interacts with our services. By using the 188jili platform, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using our platform.

2 Types of Personal Data We Collect

Depending on how you use our platform, the following personal data may be collected:

We do not collect sensitive data such as medical information, religious beliefs, or political views unless explicitly stated with your consent.

3 How We Collect Your Data

188jili collects personal data through various transparent means:

• Account Registration: Information you provide when registering a new account, including your name, email, phone number, and password.
• Identity Verification (KYC): Identity documents you upload for verification purposes before your first withdrawal.
• Platform Activity: Data automatically generated when you use the platform, such as game logs, bets placed, and login timestamps.
• Financial Transactions: Information submitted during deposits or withdrawals, including bank account details and e-wallet information.
• Support Interaction: Records of conversations with our customer support team via live chat or email.
• Cookies & Similar Technologies: Data collected through cookies, tracking pixels, and server logs when you browse our website.
• Third Parties: In limited cases, we may receive data from payment providers, gaming software providers, or legitimate partners for compliance and fraud prevention purposes.

4 Purpose of Personal Data Use

Personal data collected by 188jili is used only for legitimate and transparent purposes. The following is a complete list of how your data is used:

• Member account management including registration, login, and profile maintenance.
• Processing financial transactions such as deposits, withdrawals, bonuses, and cashback.
• Identity verification (KYC) to comply with anti-money laundering legal requirements.
• Provision of gaming services and access to a wide range of casino, sports, slots, and fish shooting products.
• Sending notifications related to your account, transactions, promotions, and platform updates.
• Customer support includes answering inquiries, resolving technical issues, and handling complaints.
• Prevention of fraud, illegal activity, and platform abuse.
• Analysis of user behavior to improve the platform experience and personalize content.
• Compliance with legal requirements, regulations, and directives from relevant authorities.
• Marketing our products and promotions with your consent (you may unsubscribe at any time).

5 Legal Basis for Data Processing

188jili processes your personal data on the following legal bases:

• Contract: Processing is required to fulfil the contract between you and 188jili (Terms and Conditions), including service provision, transaction processing, and account management.
• Legal Obligation: We are required to process certain data to comply with KYC requirements, anti-money laundering obligations, and applicable gambling regulations.
• Legitimate Interest: Processing is required for our legitimate interests such as fraud prevention, platform security, and service improvement.
• Consent: For direct marketing activities and certain cookie usage, we will request your explicit consent beforehand.

6 Data Sharing with Third Parties

188jili does not sell your personal data to third parties. However, under certain circumstances, we may share your data with trusted parties for legitimate business operations:

• Payment Providers: Banks, FPX, DuitNow, Touch 'n Go, and other e-wallet providers to process your deposits and withdrawals.
• Game Software Providers: Companies that supply casino games, slots, sports, and fish shooting games to our platform.
• KYC Service Providers: Trusted third parties used to verify your identity and documents for legal compliance purposes.
• Technology Providers: Hosting companies, server maintenance, cloud services, and cybersecurity providers that support our infrastructure.
• Authorities: When required by law, we will disclose data to the police, courts, or relevant regulatory bodies.
• Business Partners: In the event of a merger, acquisition, or sale of company assets, personal data may be transferred to the new entity (you will be notified in advance).

All third parties that receive your personal data are required to protect it to the same security standards we apply and are only permitted to use that data for the stated purposes.

7 Data Security & Encryption

The security of your personal data is our highest priority. 188jili implements a range of technical and organisational security measures to protect your data from unauthorised access, loss, misuse, or disclosure:

• 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted using industry-standard Secure Socket Layer (SSL) technology.
• Firewall and Threat Detection System: Our platform is protected by advanced firewalls and intrusion detection systems that monitor security threats 24/7.
• Restricted Access: Only authorized staff have access to personal data, and they are bound by strict confidentiality agreements.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to ensure our systems remain secure at all times.
• Data Backup: Critical data is regularly backed up to secure locations to prevent data loss in the event of an emergency.
• Two-Factor Authentication (2FA): Additional security options are available for members who want to strengthen their account protection.

8 Data Retention Period

188jili retains your personal data only for as long as necessary for the purposes stated in this Policy or as required by law:

• Active Account: Personal data is retained for as long as your account remains active and you continue to use our services.
• Inactive Account: If your account has been inactive for 24 consecutive months, we may contact you before deleting your data or closing your account.
• After Account Closure: Certain data will be retained for 7 years after account closure to comply with financial and anti-money laundering legal requirements.
• Transaction Records: Financial transaction history is retained for a minimum of 7 years as required by Malaysia's financial regulations.
• Communication Records: Live chat and customer support email records are retained for 3 years for reference and dispute resolution purposes.

Once the retention period expires, your personal data will be securely deleted or anonymized so it can no longer be used to identify you personally.

9 Your Rights as a Data Subject

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our support team. We will process your request within 21 business days. Identity verification may be required to confirm your identity before we proceed.

10 Cookies & Tracking Technologies

The 188jili platform uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. Below are the types of cookies we use:

• Necessary Cookies: Required for core platform functions such as login, navigation, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information about how you use our platform, such as the most frequently visited pages. This data is used to improve website performance.
• Functional Cookies: Allows the platform to remember your preferences such as language, currency, and display settings.
• Advertising Cookies: Used to display relevant ads based on your interests. You may opt out of this type of cookie through your browser settings.

You can manage cookie usage through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the 188jili platform.

11 International Data Transfers

188jili's operations may involve transferring your personal data to servers located outside Malaysia, including countries in Southeast Asia and Europe. Such transfers are carried out only with trusted service providers that comply with data protection standards equivalent to or higher than Malaysia's PDPA.

We ensure that international data transfers are protected through:

• Data processing agreements with third parties legally bind them to the same security standards we uphold.
• Use of recognised data transfer mechanisms such as Standard Contractual Clauses (SCC).
• Data is encrypted in transit to prevent unauthorized access.

12 Amendments to This Privacy Policy

188jili reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new technologies. Any changes will be published on this website with an updated effective date.

If there are material changes affecting how we process your personal data, we will notify you via email or an in-platform notification. Continued use of our platform after any amendment constitutes acceptance of the new terms.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.